Support

Requirements

WakeSharp needs iOS 26 or later on iPhone, or Android 8.0 or later on Android.

My alarm didn't ring

This is the one that matters, so here is the full checklist.

On iPhone

1. Check the alarm is actually enabled on the Home screen, and that its repeat days include today.
2. Check alarm permission. Settings → WakeSharp. If alarm access was declined, WakeSharp cannot schedule anything. Turn it on and re-save the alarm.
3. Check the volume and the silent switch. WakeSharp rings through Silent mode and Focus, but it cannot ring through a device that is switched off or out of battery.
4. Check Bluetooth. If your phone is still connected to headphones or a car, the alarm may be playing there.
5. Restart the phone and re-save the alarm if it still misbehaves.

On Android

1. Check the alarm is enabled and that its repeat days include today.
2. Allow notifications. Settings → Apps → WakeSharp → Notifications. The ring screen arrives as a full-screen notification; blocking notifications suppresses it.
3. Turn off battery optimisation for WakeSharp. Settings → Apps → WakeSharp → Battery →Unrestricted. This is the single most common cause on Samsung, Xiaomi, OPPO, vivo and OnePlus devices, which are more aggressive than stock Android. On Samsung, also check Settings → Battery → Background usage limits and make sure WakeSharp is not in "Sleeping" or "Deep sleeping apps".
4. Don't "Force stop" WakeSharp. Force-stopping cancels its scheduled alarms until you open the app again.
5. After a restart, open WakeSharp once. It re-arms your alarms on boot, but opening it guarantees the sync ran.

Does WakeSharp really ring through Silent, Focus and Do Not Disturb?

In normal circumstances, yes — that is the whole point of the app, and it is the same mechanism the built-in clock uses on each platform.

• On iPhone, WakeSharp uses Apple's system alarm framework, which is designed to sound through Silent mode and Focus.
• On Android, the alarm plays on the dedicated alarm audio stream, which Do Not Disturb does not silence, and shows a full-screen alert over the lock screen. There is no extra permission prompt for this.

What neither platform can do is ring on a phone that is powered off, out of battery, or has had the app's permissions revoked.

Missions, snoozing and Strict Mode

• The mission is three quick arithmetic problems. Solve them and the alarm goes quiet. Difficulty is set per alarm — easy, standard or hard.
• Snoozing is capped at twice a day, five minutes each, and costs 5 Sharpness per snooze (capped at −10).
• Strict Mode pre-schedules guard alarms a few minutes apart; only a completed mission cancels them. Turn it on per alarm.
• Dismissing without a mission is possible — the system's own stop button always works. WakeSharp then shows an owed-mission screen the next time you open it, so your streak can still be repaired.

Smart calendar alarms

A smart rule rings a set number of minutes before your first meeting, clamped between an earliest and a latest wake time you choose. WakeSharp re-checks your calendar overnight, so if the meeting moves, the alarm moves. If you decline calendar access, everything else still works — you just set times yourself. Your events never leave your device; see the Privacy Policy.

The Sharpness Score

After a mission you can run an optional two-minute warm-up. Your score is measured against your own rolling baseline, not against other people, so it settles around 100 as the app learns your normal. A bad morning is a dip against yesterday's you, nothing more. It is not a clinical or cognitive test.

Purchases and WakeSharp Plus

• What Plus adds: a third warm-up game and the full 30-day Sharpness trend. Every alarm and every mission is free, forever.
• Restoring a purchase: open the paywall and tap Restore. Make sure you are signed in with the same Apple or Google account you bought with.
• Cancelling: App Store subscriptions or Google Play subscriptions. Deleting the app does not cancel a subscription.
• Refunds are handled by Apple or Google, not by us — but email me if something went wrong and I will help where I can.

Deleting your data

Everything WakeSharp records lives on your phone. Uninstalling the app deletes all of it, and we hold no copy. For the anonymous subscription record held by our payments processor, seehow long data is kept.

Bugs, feedback and feature requests

All welcome, at cooldipojjal@gmail.com. For a bug, the most useful things to include are your phone model, your OS version, what you expected, and what happened instead. If an alarm failed to ring, the time it was set for and the time you found the phone helps a great deal.