Delete your WakeSharp account
WakeSharp accounts are optional. They exist only to back up your alarms, settings, scores and streak so you can restore them on a new phone. Deleting yours removes that backup and the login itself, permanently.
Delete it in the app
- Open WakeSharp and go to Settings.
- Tap Account.
- Tap Delete account and confirm.
That's the whole flow. It permanently deletes your login (Sign in with Apple or Google), your cloud backup (alarms, settings, wake-up history, scores, streak, and any enrolled photo or scan reference thumbnails) and, for Sign in with Apple, revokes the sign-in token with Apple. There is no waiting period: the account row and everything stored with it in your backup are removed together. Some records are kept for longer, as listed below.
What is not deleted
- The data on your phone. Your alarms, scores and settings stay on your device. Deleting the account is not deleting your alarms. Remove the app itself if you want the on-device data gone too.
- Purchases. A WakeSharp Unlimited subscription, like a Lifetime purchase, belongs to your App Store or Google Play account, not your WakeSharp account, and survives deletion.
- Our copy of purchase events. Each subscription event RevenueCat sends us is kept for 400 days, even after the account is deleted, and then deleted.
- Email copies of cancellation answers and support messages. These stay in our support mailbox until we no longer need them; email us to have them deleted.
- Analytics and marketing records at PostHog and AppsFlyer. They use pseudonymous IDs that can be linked to your account after sign-in, and are deleted on request; see the privacy policy.
If you no longer have the app
Email support@wakesharp.app from the address you signed in with (for Sign in with Apple with a hidden address, mention the approximate sign-up date instead) and we'll delete the account for you. We verify the request and complete the deletion within 30 days, almost always much sooner.
Questions about this page? Email support@wakesharp.app.